FAQ

Do you have a question? Perhaps you’ll find the answer right here. If the answer isn’t entirely clear or your question isn’t listed, don’t hesitate to contact us. We’ll be more than happy to answer all your questions with pleasure!

My stay

You can check-in from 3:00 PM on the day of arrival. We kindly ask you to vacate the apartment or studio by 11:00 AM in the morning. Exceptions are always made in consultation.

Pets are allowed upon request.

  • Los Geranios: Each apartment is equipped with at least 1 underground parking space. Please note that you need to request this in advance.
  • Parque Don José: Street parking is always available.
  • Balcon del Mar: Parking spaces are currently in the process of being arranged.

Yes, bed linen and towels are provided in the accommodation. So, you don’t need to worry about bringing bedding and towels. Everything is provided to make your stay comfortable.

Yes, you can stay with children in the apartments. A high chair and a crib can be provided free of charge upon request. Please let us know in advance.

Yes, all residences are equipped with a (either heated or non-heated) swimming pool. The provided sun loungers are free to use. In the apartments, you will often find additional sunbeds for your convenience.

The surroundings

Yes, all residences where the apartments and studios are located are easily accessible:

By Car: Via TF-1 highway (exit Las Galletas/Guaza).

Taxi: From the airport (fixed fee) + the taxi stops on the island have rate boards displayed.

Public Transport: Bus 467 takes you from Costa del Silencio to Las Galletas and further to Los Cristianos. There is a bus stop in front of “Residence Los Geranios.”

In the vicinity, you can find several small supermarkets. There are also two larger supermarkets: Hermusa (Calle de la Te) and Hiperdino (Avenida José Antonio Tavío). Both have ample parking spaces. The small and large supermarkets are usually open until 10:00 PM, and often operate seven days a week.

Costa del Silencio is equipped with a wide range of restaurants, bars, and cafes. On Trébol (Avenida José Antonio Tavío), you will find around 15 dining establishments next to each other.